Thank you for using Ring Lost Phone (“we,” “our,” or “us”). Your privacy matters. This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices you have. By visiting or using Ring Lost Phone (the “Service”), you agree to the terms described below.

1. Information We Collect

1.1 Information You Provide

Contact information: email address, name, phone number when you contact support or sign up for newsletters.

Account data: if you create an account (optional), username and password.

Support messages: content of support requests, including any information you include about your device or phone number.

1.2 Automatically Collected Information

Device & usage data: device type, operating system, browser type, IP address, pages visited, timestamps, and interaction logs.

Location: coarse location inferred from IP address. We do not collect precise GPS location unless you explicitly provide it in a support message.

Cookies & tracking: information collected via cookies, pixels, web beacons, and similar technologies.

1.3 Third-Party Data

Information from third-party services you choose to connect with the Service (for example analytics providers). We do not query or store phone owner databases as part of this privacy policy unless explicitly stated elsewhere on the site.

2. How We Use Your Information

We use collected information to:

Provide, operate, maintain, and improve the Service.

Respond to your inquiries and provide customer support.

Diagnose and fix issues and monitor performance.

Send you transactional communications (e.g., updates to the Service, policy changes) and marketing communications if you opt in.

Detect, prevent, and address fraud, security risks, and abuse.

3. Sharing and Disclosure

We may share your information in the following limited circumstances:

Service providers: vendors and contractors who perform services on our behalf (hosting, analytics, customer support). They are contractually limited to using your data only to provide those services.

Legal requirements: when required by law, subpoena, or similar legal process, or to protect rights, property, or safety.

Business transfers: in connection with a merger, acquisition, sale of assets, or bankruptcy. We will notify affected users where required by law.

Aggregate or de-identified data: we may share aggregated usage data that does not identify you.

We do not sell your personal information for money.

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to provide and improve the Service, analyze usage, and support personalization. You can set your browser to refuse cookies, but some features of the Service may not work properly.

5. Third-Party Services

The Service may use third-party services (for analytics, advertising, maps, or other features). Those third parties have their own privacy policies and may collect data independently. We recommend reviewing those policies before using features that involve third parties.

6. Security

We implement reasonable administrative, technical, and physical safeguards to help protect your personal information. However, no internet service or transmission is completely secure. We cannot guarantee absolute security of your information.

7. Data Retention

We retain personal information only as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. When we no longer need data, we will delete or anonymize it.

8. Children’s Privacy

The Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, contact us and we will take steps to delete it.

9. Your Rights & Choices

Depending on your jurisdiction, you may have the right to:

Access or obtain a copy of personal data we hold about you.

Correct inaccurate personal data.

Delete personal data (subject to legal exceptions).

Object to or restrict certain processing.

Withdraw consent where processing is based on consent.

Opt out of marketing communications.

To exercise these rights, contact us using the information in Section 12. We may need to verify your identity before fulfilling requests.

California Residents

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to request disclosure of categories of personal information collected and the right to opt out of the sale of personal information. As stated above, we do not sell personal information for monetary consideration.

10. International Transfers

Our servers and service providers may be located in the United States and other countries. By using the Service, you consent to transfer of information to countries that may have different data protection laws than your country.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will post the updated policy with a new effective date and, where required, provide notice (for example, via email or a notice on the site).

12. Contact Us

If you have questions, requests, or concerns about this Privacy Policy or your data, contact:

Ring Lost Phone

3443 Railroad Street

Jacksonville, FL 32207

13. Additional Notices

Do Not Track (DNT): We do not currently honor browser Do Not Track signals.

Enforcement: If you are in the European Economic Area (EEA), you may have the right to lodge a complaint with a supervisory authority.